You can reach our Sydney based customer service team between 8am and 7pm AEST Monday to Friday. If you have a question outside of business hours, you can drop us a note and we'll get back to you as soon as we're back in the office.
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Articles in this section
- How does data banking work?
- What if I did not receive invitation link?
- How do I know if I’m successful?
- What do I do with the app after I finish?
- I’ve landed on a Sorry page when verifying ID, what do I do?
- Can I complete an identity check on someone else’s behalf?
- Why am I being asked to download Truuth ID?
- What happens to my identity information?
- Why does nu mobile need a picture of my face?
- What does the process involve?