I have a phone on a plan with you already, can I add a subscription as well?
Yes, you can! If you are currently on a phone instalment plan and want to upgrade to a subscription plan, please contact our customer support team.
nu subscription
nu subscription
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Can I cancel my SIM plan, but continue my phone subscription?
A nu subscription is better for our planet and can help keep more money in your wallet. How? You don’t need to pay a big price upfront and your monthly payments are reduced because you send your p...
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Are your handsets locked?
All nu mobile phones are unlocked and ready to use with a SIM card from your preferred network provider.
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What is a SIM-free, phone only?
When you choose a phone-only subscription, there's no SIM plan attached. This means that you make monthly payments for the phone and it's up to you to find the perfect SIM plan for your needs, whet...
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Are the phones on a nu subscription brand new or refurbished?
We have both! Our nucertified refurbished range is great value for money, but we understand you may want the latest phone. Whichever option you prefer, choosing a nu subscription is better for our ...
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I prefer to keep the phone, why should I subscribe instead?
A nu subscription is better for our planet and can help keep more money in your wallet. How? You don’t need to pay a big price upfront and your monthly payments are reduced because you send your p...
