How does an Own and pay plan work?
If Subscription is not for you, you can choose to repay your phone over a 24-month term with an Own and pay plan. They repayments are split into 24 equal instalments and once you’ve paid off you...
If Subscription is not for you, you can choose to repay your phone over a 24-month term with an Own and pay plan. They repayments are split into 24 equal instalments and once you’ve paid off you...
Need to cancel your Own and pay plan early? Within the first 30 days of your Own and pay plan. If your phone is still in original condition with the original packaging, you’re able to return your ...
Yes, if you have signed-up to a Own and pay plan, you own your phone and make 24 monthly interest-free repayments. If you have signed-up for a subscription, see this FAQ: Do I own the phone I a...
You can download your invoices via the My Account portal on our website.
Yes, you can add another phone on an Own and pay plan after your first phone has been shipped.
You can keep track of your Own and pay plan via the My Account portal on our website, including: Phone details Own and pay plan end date Next payment due date Invoices Personal details
If you're looking for the FAQs relating to our Device Installment Plans, click here.
Our Sydney based customer service team is available from 9am – 5pm Sydney time, Monday to Friday (excluding public holidays).