If you don't return your phone when the subscription period ends or when you may be required to return your phone under the agreement, a non-return fee equal to your monthly subscription instalment...
At the end of your subscription period, you'll need to send back your phone and you can then upgrade to one of the latest devices available in our store. If you don't return your phone when the su...
No, when you sign up for a nu subscription you do not own the phone. Our subscription is designed so that you return your phone to us at the end of the subscription term or on earlier termination. ...
At the end of your subscription period, you'll need to send back your phone and you can then upgrade to one of the latest devices available in our store. If you don't return your phone when the su...
We offer 24- or 36-month subscriptions. 36 months is only available for brand new phones placed on subscription. You can check MyAccount to see which subscription period you signed up for and how m...
If you're looking for the FAQs relating to our Device Installment Plans, click here
Our Sydney based customer service team is available from 9am – 5pm Sydney time, Monday to Friday (excluding public holidays)..
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