How and when will my SIM be delivered?

Once you sign up and check out, your nu SIM will be processed and dispatched via express shipping (free of charge!). Your delivery can take up to 2 business days to arrive, depending on your postal service. You will get a shipping notification to track your package once it gets dispatched.

Haven’t received your SIM yet? Get in touch with us by calling 1800 951 384 or via live chat on our website so we can help you out. Our Aussie-based support team is available Monday-Friday, from 8am to 7pm (Sydney time).

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