We'll be sad to see you go but if you've made up your mind you are free to leave anytime. Your SIM plan is month-to-month, so you can cancel it any time before your next payment is due on your renewal date. You can find more information on how to return your phone here. Please get in touch with our customer service team to cancel your plan.
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Articles in this section
- How does data banking work?
- What if I did not receive invitation link?
- How do I know if I’m successful?
- What do I do with the app after I finish?
- I’ve landed on a Sorry page when verifying ID, what do I do?
- Can I complete an identity check on someone else’s behalf?
- Why am I being asked to download Truuth ID?
- What happens to my identity information?
- Why does nu mobile need a picture of my face?
- What does the process involve?